Informativa legale
Lull Bed Legal Statement
Effective Date: July 2026
Store Name: Lull Bed
Contact Email: serve@lullbed.shop
This legal document includes the complete legal notice, terms of service, privacy policy, return & refund policy, and disclaimer for the official Shopify store of Lull Bed. By accessing, browsing, or purchasing products from our website, you fully agree to abide by the following legal terms and policies. Please read all contents carefully before using our website and placing orders.
This website is operated by Lull Bed. All products, content, and services displayed on this site are for personal consumer use only. The contact email serve@lullbed.shop is the official communication channel for all customer inquiries, order consultations, legal notifications, and after-sales services.
2. Terms of Service
Users who visit this website and place orders must be at least 18 years old or use the site under the supervision of a legal guardian. You agree to provide true, accurate, and complete personal and order information during registration and checkout, and you are solely responsible for all order behaviors under your account.
We strive to ensure that all product descriptions, pictures, sizes, and prices on the website are accurate and up-to-date. Due to screen resolution, light difference, and manual measurement errors, slight color and size deviations may exist, which do not constitute product quality problems. We reserve the right to adjust product prices, update product styles, and terminate product sales at any time without prior notice.
2.3 Account Security
3. Privacy Policy
3.1 Information We Collect
Your personal information is only used for: processing and delivering your orders, providing after-sales service, replying to your consultation emails, optimizing website user experience, and sending necessary order notifications. We will never sell, rent, or disclose your personal information to third parties for commercial purposes without your explicit consent.
Our store is hosted on the Shopify e-commerce platform. All user data is stored in secure encrypted servers, protected by PCI-DSS payment security standards and strict firewall measures to ensure data safety and prevent leakage, tampering and loss.
3.4 User Rights
4. Return, Refund & Shipping Policy
Customers can apply for full order cancellation before the goods are shipped. We will process the refund within 3-5 business days after receiving your cancellation application. For orders that have been shipped, cancellation is not supported, and you need to follow the return process after receiving the goods.
We support 14-day free return and exchange services (compliant with EU 14-day withdrawal right). Within 14 days after you receive the goods, if the product is unused, intact, with original packaging and accessories complete, you can apply for return or exchange via our official email.
4.3 Shipping Rules
5. Legal Disclaimer & Liability Limitation
We are not liable for any indirect losses, incidental losses or derivative losses caused by user's improper use of products, personal operation errors, and force majeure factors. We are not responsible for the content and service quality of third-party links, payment channels and logistics platforms involved in the website.
6. Contact Information
Email: serve@lullbed.shop